01Current highlight
Property Management
Guest communications, reservations, pricing, listings, vendor coordination, housekeeping, maintenance, payments, and accurate property records.
Hostaway · Airbnb · Booking.com · Expedia · Breezeway Open to remote opportunities
Property · Workforce · Operations · Social Media
Keeping properties, people, operations, and brands moving.
10+ years turning complex service operations into clear plans, reliable execution, and better customer experiences.
Property Management
Years of Experience
Workforce Strategy
Social Media
A reliable operator behind the experience
Clear priorities. Calm coordination. Consistent follow-through.
Kate Marie Codillero combines hands-on property and field-operations experience with more than a decade of workforce planning and leadership. She is trusted to manage moving parts, communicate clearly, and keep service standards on track.
Download résumé ↗Where Kate creates operational clarity
Four connected areas of expertise
Enough detail to understand the value—without making you read a wall of text.
02
Workforce Management
Forecasting, capacity planning, long- and short-term scheduling, real-time management, reporting, and leadership development.
Aspect eWFM · NICE IEX · Genesys · Tableau · Avaya03
Operations Coordination
Dispatching, work-order tracking, route optimization, client updates, SLA monitoring, reporting, and workflow improvement.
Monday.com · Slack · Google Workspace · Microsoft Office04
Social Media Management
Content planning, page management, publishing, customer-facing communication, and community engagement for a growing service brand.
Facebook · Content Planning · Copywriting · Community ManagementProperty management highlight
Guest-ready properties and smoothly coordinated days.
01
Guest experienceReservations, check-ins, inquiries, and prompt issue resolution.
02
Property readinessHousekeeping, maintenance, vendors, and quality standards.
03
Commercial controlOccupancy, pricing, listings, payments, expenses, and reporting.
Selected portfolio work
Practical work, presented with context.
Two concise case studies showing Kate's attention to property presentation and customer-facing content.
Case study 01 · Property management
Guest-ready rooms with consistent presentation.
These room examples reflect the day-to-day property standards Kate helps maintain—coordinating readiness, housekeeping, maintenance needs, and the details guests notice.
Case study 02 · Social media management · 2025
Content designed to educate, build trust, and keep a brand visible.
For a 2025 side project, Kate supported a client's social presence through content planning, publishing, customer-focused messaging, and community engagement.
01 Product-focused promotional content
02 Customer proof and testimonial storytelling
03 Educational, benefit-led posts
04 Consistent visual brand presence
Experience at a glance
A career built on dependable operations
Detailed responsibilities are available in Kate's résumé. Here are the roles most relevant to hiring decisions.
Property Manager
Bowling Green Motel
Leads daily motel operations across reservations, guest experience, occupancy, pricing, property standards, vendors, payments, records, and booking platforms.
Workforce Manager
EXL Services Inc. · Allstate Property & Auto Insurance
Leads forecasting, capacity planning, scheduling, and real-time operations while developing workforce leaders and advising clients and senior stakeholders.
Operations Coordinator
Fido Trash Caddies
Coordinates field technicians, schedules, routes, work orders, client communication, service deadlines, reporting, and operational improvements.
Social Media Manager · Side Role
Independent Client Project
Managed a client's Facebook presence through content planning, publishing, customer-facing updates, and community engagement to support visibility and consistent communication.
Workforce Leadership & Planning
Sitel Philippines (formerly Sykes)
Progressed from frontline support to real-time analysis, scheduling, global resource planning, supervision, and workforce-management leadership across telecom, food service, and healthcare accounts.
Credentials & tools
Ready to contribute from day one.
EducationBS Accounting Technology
University of San Carlos
CertificationsSix Sigma White & Yellow Belt
Process-minded and improvement-focused
ReportingExcel, Power BI & Tableau
Clear insights for better decisions
Start a conversation
Need someone who can keep complex operations on track?
Share the role, project, or operational challenge. Kate will respond as soon as possible.
Email directly
kmrey1994@gmail.com